Scam Phone Calls

We have been made aware that there is scam phone calls where individuals are falsely claiming to be from  GP practice.

In these calls, the scammer may say that if you do not “update your records” over the phone, you will be removed from the practice list. They may ask for personal information, such as your address, NHS number, or bank details.

❗Please be assured:

·                ✅ We will only call you from our official practice phone number — if you’re unsure, you can always hang up and call us back using the number listed on our website.

·                ❌ We will never threaten to remove you from our patient list during a phone call unless our zero-tolerance policy has been breached, and never due to you not sharing information.

·                ❌ We will never ask for your financial information.